J.D. Power Ratings

J.D. Power Circle Ratings Check out the Power Circle Ratings and see what customers are saying about their experience with Cox Communications. Power Circle Ratings are a consumer-friendly online rating system from J.D. Power and Associates. The Power Circle Ratings are based on feedback from consumers. Below are Cox Communications Residential Telephone Customer Satisfaction Study Power Circle Ratings compared with the competition.

How We Rated
Company Overall Satisfaction Customer Service Performance
& Reliability
Billing Image Cost of Service Offerings & Promotions

Cox
five five five five five five five
Award Recipient - Southwest Region ratings
AT&T
Southwest region
three three five three three three three
Verizon
Northeast region
three three three three three three three
Qwest
Western region
three three four three two three four
Embarq
Western region
two two two two two two two

The Scoring

five Among the best three About Average
four Better than most two The rest
J.D. Power and Associates Consumer Center Power Circles Ratings do not include all information used to determine J.D. Power and Associates awards.

See jdpower.com for more information on Power Circles Ratings. For more information on residential telephone ratings, visit the J.D. Power Consumer Center at jdpower.com. Your experience may vary.

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