Cox EasyPay is an automatic and recurrent payment program that allows customers to have their bill paid automaticially each month from a designated bank account or credit card.

While EasyPay is an automatic and recurring payment program, Pay Bill (see View / Pay Bill) is used for making payments one-at-a-time. Pay Bill is neither automated nor recurring. You must log in to pay your bill each time you wish to pay via the Pay Bill method.

A valid bank account or credit card.

Click on the EasyPay logo to complete an online enrollment. If you’re using your Bank Account, you will need a blank check to obtain the bank number and routing number.
If you are using your Credit Card, you will need your credit card to provide the card number and expiration date.

EasyPay is a free service.

We contact your bank or credit card company to have your monthly Cox charges deducted from the bank account or charged to the credit card each month. We will still send you a monthly statement so you can review your charges. You may also view your charges through the View/Pay Your Bill feature on www.cox.com at any time.

A record of the transaction will appear on your monthly statement from Cox, as well as on your monthly bank account statement or credit card statement.

Yes. You may stop participating in the EasyPay program at any time by speaking with a Cox customer care representative. .

If you change your bank or your credit card company, you can provide the updated information quickly and efficiently by visiting www.cox.com/easypay. Next simply check the "Update EasyPay payment information" box and enter the updated Bank or Credit Card information.

If your credit card is about to expire, you will receive a notice from Cox reminding you to provide the updated card information via www.cox.com. As long as you provide this information prior to the month the card expires, your monthly bill will continue to be paid via EasyPay.

If your direct debit cards can also be processed as a credit card, then you can use this card to enroll in EasyPay.
If your debit card has a credit card logo on it (example: Visa, MasterCard), it can be processed as a credit card.

Three days after the end of your bill cycle, you will receive an email telling you that your online bill has been updated, including a link to log into the site.

You can go green and sign up for our Stop Paper Bill Service in four easy steps!

Your bill cycle refers to the date your billing period ends each month. This date appears on your bill statement in several places.

Yes. If you currently receive a paper bill statement from Cox each month, you will continue to receive one unless you sign up for our Stop Paper Bill Service. Sign up is easy - just four simple steps!

You can find your 16-digit Cox account number in the upper right corner of your Cox Bill Statement.
Or, if you have already set up a Cox.com password, log in to View/Pay Bill and find your account number on the first page after logging in.

For billing questions, see our information on Billing Options or contact us and select location from dropdown menu for email or telephone.

Yes. If you feel you have not been charged correctly, simply notify a Cox customer care representative and your bank or credit card company of the items in dispute.