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HIGH SPEED INTERNET


Get an extra burst of speed when you need it most. PowerBoost is a new technology that allows you to temporarily experience download and upload speeds that are significantly faster than our already blistering fast high-speed Internet speeds!

  • PowerBoost recognizes when you're handling big files
    Automatically kicks in when there is extra bandwidth to handle video, photos and music faster

  • Temporarily boosts your download speed
    When extra bandwidth is available on Cox’s local fiber-hybrid network, you will temporarily experience faster speeds on both uploads and downloads - boosted up to 29% faster for Preferred customers, and up to 25% faster for Premier customers. 

  • You can't get PowerBoost on DSL or Dial-up
    PowerBoost technology uses your Cox cable modem to give you a burst of speed

  • ...and the best part, it's FREE!
    Available to Preferred and Premier package service. No signup necessary - it's automatically available at no charge.

Frequently Asked Questions

How much does PowerBoost cost?
PowerBoost is free!  When PowerBoost is available, it is automatically activated at no additional charge for all Premier and Preferred customers. 

Will PowerBoost make every large download twice as fast?
When extra bandwidth is available on Cox’s local fiber-hybrid network, a customer will experience faster speeds for both uploads and downloads.  Speeds will be boosted up to 29% faster for Preferred customers, and up to 25% faster for Premier customers. 

Will Power Boost be available to Value customers?
No.  Our Value customers typically use their Internet connection for basic web surfing; not to download large files such as music, videos and games.  When a Value customer upgrades to Preferred or Premier service, he or she will automatically receive PowerBoosts at no additional charge.

How many PowerBoosts can a customer get in a day, week or month?
Customers are not limited to a certain number of PowerBoosts.  PowerBoosts will be granted as often as the network bandwidth allows. 

How long does each PowerBoost last?
Each PowerBoost lasts for a few seconds.  Basically, a PowerBoost will jumpstart a large file download and automatically reduce the overall download time by up to 29%.

How will customers know that they have experienced a PowerBoost?
There are no on-screen indicators when a PowerBoost is taking place.  But customers should notice a shorter download time when uploading or downloading a large file, such as software, games, music, and photos.  

Is PowerBoost available to multiple computers within the house (via home networking)? 
Yes, PowerBoost is available to up to four computers networked in the home. 

Are all cable modems capable of receiving PowerBoosts?
DOCSIS cable modems 1.1 and higher are capable of receiving PowerBoosts, regardless of cable modem type.
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PowerBoost is only available to Cox High Speed Internet Preferred and Premier package customers in Cox service areas. Actual speeds will vary and are not guaranteed. PowerBoost is a registered trademark of Comcast Corporation, used with permission.
Cox High Speed Internet service available to residential customers in Cox San Diego serviceable areas and requires cable modem purchase or rental ($10/mo.). For best performance use of a Cox approved modem is recommended. Visit http://support.cox.com for a list of Cox approved modems and minimum computer requirements. Cox cannot guarantee uninterrupted or error-free service, or the speed of your service. Fastest speed claim based on Cox Premier service in Cox San Diego serviceable areas. Cox cannot guarantee uninterrupted or error-free service, or the speed of your service. Actual speed varies. Email access available from any Internet-connected personal computer with a standard Web browser. PowerBoost is only available to Cox High Speed Internet Preferred and Premier package customers in Cox service areas. PowerBoost is a registered trademark of Comcast Corporation, used with permission. Installation charges may apply. Service may not be available in all areas. Rates are subject to change and do not include equipment fees, applicable taxes, surcharges and other fees. Other restrictions apply. © 2008 Cox Communications, Inc. All rights reserved.