Cox Installation & Activation
Installation
of your Cox services is easy - and even comes with an
On-Time Guarantee.*
Our experts can professionally install your
service or you can save big by self-connecting, using our Fast Connect Kit™.
Your Fast Connect Kit will arrive at your door with all the equipment you need!
Whatever option you choose, you will start enjoying our services right away...
Why should I choose Fast Connect™?
Fast Connect™ allows you to conveniently and easily set up
your Cox services, saving you time and money! Your Fast Connect Kit™ will
arrive at your door with all the equipment you need! Save time and do it yourself
- it's
quick and easy!
You will be shipped the required equipment, along with a Cox Fast
Connect Welcome Kit - which will include detailed instructions and wiring for
most home setups.1
| High Speed Internet |
Digital Cable |
- Cox cable modem (if purchased or rented from Cox)
- 25-foot coaxial cable
- 8-foot coaxial cable
- 2-way splitter
- Quick Reference Card
|
- Digital/HD/DVR receiver
- Remote control w/batteries
- Quick Reference Guide
- Easy to follow instructions and diagrams
- Channel Lineup Card
- Customer Handbook
- Explorer User Connect Guide
- All of the cables, power cords, and accessories required to connect your new Cox Digital Cable service 2
|
| Digital Telephone |
|
To qualify for Fast Connect, you must:
| High Speed Internet |
Digital Cable |
- Be able to install a splitter
and coaxial cable from an active cable outlet
- Have an installed NIC
(Network Interface Card) in the computer or an available
Ethernet or USB port
- Your computer must
meet the minimum
requirements.
- Qualify for the Fast Connect option - homes that have never been
serviced by Cox may require a professional installation.
|
- Be able to install a coaxial cable from an active outlet.
- Feel comfortable with adding a component to your entertainment system
(like a DVD Player)
- Qualify for the Fast Connect option - homes that have never been
serviced by Cox may require a professional installation.
|
If you choose the Professional Install option,
the Cox technician will
install and activate your Cox services in your home. You or an adult over
the age of 18 must
be present during this installation, as there are license agreements, an
Acceptable Use Policy and Terms of Service information that must be
explained.
As part of your Professional Installation, your Cox
technician will:
| High Speed Internet |
Digital Cable |
- Install coaxial cable to the computer's location
- Connect the cable modem to the coaxial cable
- Synchronize the cable modem
- Install an Ethernet card (if needed) or
configure the USB connection
- Install & configure computer network settings
- Install software
- Configure software
- Answer questions about service (Internet
browsing, e-mail)
|
- Install coaxial cable to your television(s') location
- Connect your television(s) and the Cox Digital
receiver(s) to the coaxial cable
- Answer questions about service (Channel Guide,
Parental Control, etc.)
- Leave a copy of the following instructions:
- Digital Cable Quick Reference Guide
- Digital Cable Channel Lineup Card
- Digital Cable Customer Handbook
|
