Frequently Asked Questions

• Do I need to buy or rent a cable modem to use Cox High-Speed Internet?
• You will need to buy or rent a modem only if you do not currently have a compatible cable modem. A list of Cox compatible cable modems is available online.
  
  

• What benefits besides speed does Premier service have?
• Cox’s Premier high-speed internet is the fastest residential service in the Tulsa and Oklahoma City metro areas. Premier and Preferred level customers also get PowerBoost™ for free. PowerBoost™ is an extra burst of speed when you're downloading large files.
  
  
• How do I setup Cox e-mail in Outlook Express?
• To learn how to set-up your e-mail on support.cox.com. Specific instructions are in the e-mail section of the site.
  
  
• How can I create additional e-mail addresses?
• To create up to 7 e-mail addresses go to our Internet Tools. Use your primary log-in user name and password. You will then be able to create additional e-mail addresses. Customers with Premier can create up to 10 e-mail addresses.
  
  
• Does Cox offer any anti-virus software?
• Yes, Cox offers a free Internet Security Suite. The Security Suite includes Anti-Virus, Firewall, Anti-Spam, Anti-Phishing, and Parental Controls. The Security Suite is great software and is free just for being a Cox High-Speed Internet customer.
  
  
• Why is Cox the best internet service provider?
• We think we are the best because we have an extremely reliable state-of-the art network, super-fast internet service, and a highly-trained knowledgeable support from Oklahomans. We are local.