Frequently Asked Questions

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How far back can I rewind live TV?

The length of time you can rewind live TV depends on how long you have been watching a single channel. Each time you change channels, a new copy is stored to the built-in recorder. If you have been watching the same channel for 15 minutes, you can rewind for 15 minutes.

Can I record the scaled video in the Program Guide or the DVR Recorded List?

Yes, you can record the reduced video on all DVR screens by pressing RECORD. You can also record the reduced video in the Program Guide. Press EXIT to display the video in full screen, and then press RECORD.

Can I record the video in the PIP screen?

Yes, but swap it into the Main screen first. After pressing RECORD and confirming the recording, you can swap it back into the PIP screen and it will continue recording. You can also press PIP OFF and the video will continue to record.

If I've been tuned to a program since it started, do I have to rewind to the beginning to record the entire program?

No, if you have been tuned to the program since its beginning, just press RECORD from any point in the program to record the entire program.

How will I know the Digital Video Recorder is almost out of recording space?

When you try to schedule the next recording, a warning will be displayed on the Confirm Recording screen.

Can you playback more than one recording?

No, you cannot playback more than one recording at a time.

What happens if my Digital Video Recorder loses power temporarily?

Everything you have recorded is saved, based on the save time selected. Your scheduled recordings during the time the Digital Video Recorder lost power are the only recordings you may miss.

Do my Program Guide Parental Controls carry over to DVR recordings?

Yes, if you block programs by channel or rating in General Settings, those settings are carried over to DVR recordings. For example, if you decide to block all R-rated programs in General Settings, the R-rated programs will still be recorded, but you cannot play them back until you enter the correct PIN.

Can I record the scaled (reduced) video while in the Program Guide or the DVR Recorded List?

Yes, you can record the reduced video on all DVR screens by pressing RECORD. You can also record the reduced video in the Program Guide, but you must press EXIT to display the video in full screen, and then press RECORD.



*The Cox DVR storage capacity is up to 50 hours for standard digital programming and up to 10 hours for High Definition programming. Cox Digital Cable, DVR receiver rental ($5.25/month), and a TV set that meets Cox specifications required for DVR service. $11.95 monthly DVR service fee per DVR receiver applies. On Demand cannot be recorded. Number of DVR outlets per household may be limited.