2.
What is the difference between a DVR and a traditional VCR?
There are several differences between a DVR and VCR: DVRs
store television content in a compressed digital format onto a
hard disk drive (like a computer). VCRs use VHS or Beta tapes to
store recorded information in analog format.
Because DVRs store information onto a hard disk drive in a
compressed format, the storage limitations of tape are avoided.
For example, videotapes can only capture approximately six hours
of programming, while DVRs can store up to 50 hours.
DVRs allow more sophisticated recording options. For example,
a DVR can record an entire season's worth of your favorite show,
or every movie starring your favorite actor.

3. I am interested in
buying a DVR set top box from my local retail store. Can I use
this DVR player with my existing Cox Digital Cable service?
Yes. Existing DVRs are compatible with your Cox Digital Cable
service.
However, setting up a DVR system from another vendor with
your Cox Cable television box may be confusing to some users.
If you have Cox Digital Cable, you will likely end up with
two separate program guides - the Cox guide and the
Cox High-Definition Digital
Video Recorder (HD-DVR) guide.
This will likely be confusing and/or cumbersome to the user.
4. Will I need to purchase
or rent any special equipment to use Cox DVR?
You will be able to conveniently rent a DVR-enabled set-top
from Cox. This box will replace your
existing digital set-top box which you are currently renting at
the same price.
Besides a television set, there is no additional equipment
needed to enjoy Cox Digital Video Recorder.

5. How much will Cox DVR
cost?
Cox’s DVR service
is available to customers for $11.95 per month, plus the lease
price for the integrated digital set-top box with DVR
functionality, $5.25 per month. Customers must subscribe to Cox
Digital Cable in order to take advantage of the new service.
Digital Cable pricing starts at $54.49 per month. Customers can
enjoy the flexibility of leasing their DVR set-top box from Cox
and avoid upfront equipment costs.

6. I am a basic cable
customer. Will Cox DVR service be available to me? If not,
why?
Basic cable customers must upgrade to Cox Digital Cable in
order to enjoy the Cox
High-Definition Digital Video Recorder (HD-DVR) service.
Because the technology is so advanced,
Cox High-Definition Digital Video
Recorder (HD-DVR) functionality is
only available with a digital set-top box.
Cox High-Definition Digital Video
Recorder (HD-DVR) is an elaborate digital service that requires a more
advanced set top box than what is offered on the basic service
level.

7. Do my Program Guide
Parental Controls carry over to DVR recordings?
Yes, if you block programs by channel or rating in General
Settings, those settings are carried over to DVR recordings.
For example, if you decide to block all R-rated programs in
General Settings, the R-rated programs will still be recorded, but
you cannot play them back until you enter the correct PIN.
Because this is a new box to your home, you will need to
reset the parental controls you placed on the former digital box.
8. I am a Cox HDTV
customer. Is your new DVR product compatible with my existing
HDTV service?
Cox High-Definition Digital Video
Recorder (HD-DVR) is a revolutionary new service that allows you
to gain control of your High Definition television viewing.
This technology allows
customers to enjoy DVR and HD service on the same television set.
Record all live TV, even
high-definition shows!
